Privacy Policy

Privacy Policy

Effective Date: 01/01/2025
Last Updated: 14/07/2025

At Quantum Education Service , we are committed to protecting your privacy and handling your personal data in a secure and transparent way. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Quantum Education Service is a UK-based tuition provider offering educational support to students across various age groups and subjects.

For the purposes of data protection law, we are the Data Controller of your personal data.

If you have any questions about this notice or how we handle your data, you can contact us at:

Email: info@quantumeducations.co.uk
Phone: 0208 478 3309
Address: 123 Woodlands Road, Ilford
Essex, IG1 1JP.

2. What Personal Data We Collect

We may collect and process the following information:

  • Student Information: Name, date of birth, school year, academic progress, subjects, learning needs.

  • Parent/Guardian Information: Name, phone number, email address, emergency contact details.

  • Website Data: IP address, browser type, and usage data through cookies and analytics.

  • Marketing Preferences: Your consent to receive updates and promotional materials.

3. How We Use Your Data

We process your personal data for the following lawful purposes:

  • To respond to enquiries about our services.

  • To register students and manage their tuition.

  • To communicate with parents or guardians regarding sessions and progress.

  • To send newsletters or updates where consent has been given.

  • To monitor website performance and improve our services.

4. Lawful Basis for Processing

We only collect and use your data when we have a lawful reason to do so under UK GDPR. This includes:

  • Contractual necessity – to deliver our tuition services.

  • Legitimate interests – to improve our services or communicate with you in relevant ways.

  • Consent – when signing up for newsletters or marketing.

  • Legal obligation – to comply with regulatory requirements.

5. Sharing Your Data

We will only share your data when necessary and with appropriate safeguards:

  • With trusted tutors and staff involved in your child’s education.

  • With third-party service providers (e.g. secure payment processors or email tools).

  • When legally required by authorities or in connection with safeguarding obligations.

We do not sell or share your personal data for marketing purposes with third parties.

6. Data Security and Storage

We take appropriate measures to ensure your data is stored securely, including encrypted systems and limited access by authorised personnel only.

We retain your data only for as long as necessary for the purposes it was collected, or as required by legal or regulatory obligations.

7. Your Data Protection Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (in certain circumstances).

  • Object to or restrict how your data is used.

  • Withdraw consent where previously given.

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

For more details or to exercise your rights, contact us via the details provided above.

8. Cookies and Analytics

Our website uses cookies to provide a better browsing experience and collect anonymous usage data. You can control your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and where appropriate, notified to you by email.

10. Contacting the ICO

If you have a concern about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk/
Helpline: 0303 123 1113

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